We ship our new spas directly from our factory to you, in the Continental U.S., for a shipping cost of only $475.00. Estimated transit time for delivery is 7-10 business days. We ship our Spas through a professional moving company, North American Van Lines, to guarantee 'TLC' and safe delivery.
Our Volunteer Spas are available for shipping worldwide! If your electrical needs differ from the US, please add $450.00 to convert the Spa's electrical to your countries requirements. For an international shipping quote, please e-mail us and we’ll promptly respond to your needs.
For United States shipping you will be contacted by phone by the freight company before delivery to set up a mutually acceptable delivery time. Generally Saturday deliveries are not available. When the spa ships we will e-mail the tracking number along with a toll-free number and a website to track the spa. Your spa will be unloaded from the truck and placed on your driveway or garage. Backyard delivery is available for an additional $220.00 (some restrictions apply). You will need to be on hand for the delivery to sign and inspect the Spa.
Our Hot Tubs come on a pallet on their side which makes it easier to move to it's location. Please look closely at the shipping crate and packaging before the spa is accepted. Any damage not noted upon delivery is considered concealed damage and MUST BE REPORTED IMMEDIATELY to be covered under the shipping insurance.
More helpful information can be found in this pre-delivery guide downloadable by clicking here.